Cheapest channel to world’s most valuable commodity

Information is the world's most valuable commodity. The Internet is free and funded by advertising rather than levies and taxes. It's the cheapest channel to the world’s most valuable commodity. I dream of South African business using Internet like US and UK businesses, to save money.

The British government have changed their entire service delivery model. Service delivery is often extremely information intensive. It is also quite costly when inefficient. Think about the process of getting a driver's licence; before you start these are the questions: where, how, when, how much, what and why. Each of these things requires an individual touch point, an employee of the state. Ask any UK resident about engaging with a government department. Their answer will be, "it's all done online, it’s great, no standing in line or swine flu". Traditionalists may say, "what about personal engagement?” well, I have never woken up saying, "great I'm going to engage with a home affairs official face-to-face today, fantastic!" Excuse my bad attitude towards our government but I'm sure many people share my frustration. Getting things done at a government office is generally slow and onerous. Much of the time I stand in line simply to be told I haven't followed the correct procedure. This means that, not only have I've wasted my own time, but I'll be costing the taxpayer twice what it should have cost. Someone has to be employed to serve me and the inefficiencies of the system. Have a look at these sites:


http://www.direct.gov.uk/en/index.htm
http://blogs.cabinetoffice.gov.uk/digitalengagement/
http://www.homeoffice.gov.uk